Summary: We collect only what we need. We don’t sell your data. You have rights over your information. Questions: andrew@sympl.co.uk
Who we are
Sympl Ltd (“Sympl”, “we”, “us”) is registered in England and Wales (Company No. 15847293). We are the data controller for personal information collected through this website and in connection with our services. Our ICO registration number is ZB812947.
Data Protection contact: Andrew North · andrew@sympl.co.uk
What information we collect
Information you give us directly
When you contact us by email or through a form, we collect the personal information you provide — typically your name, email address, company name, and the content of your message.
Information collected automatically
If analytics are enabled (with your consent), we may collect standard usage data: pages visited, time on site, and general browser/device type. We do not use advertising cookies, session recording, or any technology that tracks individuals across third-party sites.
How we use your information
- To respond to enquiries and discovery call requests you initiate
- To send project-related communications where you are a client or prospective client
- To understand how people use our website so we can improve it (analytics only, with consent)
- To comply with legal obligations where required
Legal basis for processing
- Legitimate interests — responding to enquiries and business development
- Contract — processing necessary to deliver services to clients
- Consent — analytics cookies (where you have agreed)
- Legal obligation — where required by law
How long we keep your information
Enquiry records are retained for up to three years from last contact. Client records are kept for the duration of the engagement plus five years. Analytics data is aggregated and does not identify individuals.
Who we share your information with
We do not sell, rent, or trade personal data. We may share information with service providers acting as data processors (e.g. email hosting) under appropriate agreements, and with regulatory authorities where legally required.
Your rights
Under UK GDPR you have the right to access, correct, or delete your data; to object to or restrict processing; and to withdraw consent at any time. To exercise any of these rights, contact andrew@sympl.co.uk. You may also lodge a complaint with the ICO at ico.org.uk.
Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access or disclosure.
Changes to this policy
We may update this policy from time to time. Continued use of our website after an update constitutes acceptance of the revised policy.
Sympl Ltd · Registered in England and Wales · No. 15847293 · ICO Reg: ZB812947
Last reviewed: May 2026